Last updated: August 2026

Business name: Andvic

Location: Sydney, New South Wales

Contact: sales@andvic.com.au | (02) 8527 2547

Andvic respects your privacy and is committed to protecting the personal information we collect and hold.

This Privacy Policy explains how we collect, use, store and disclose personal information in connection with our building, construction, renovation and project management services. It applies to information collected through our website, enquiries, client relationships, supplier relationships, project sites, employment applications and general business operations.

By contacting us, using our website, engaging our services or providing personal information to us, you agree to the handling of your information as outlined in this Privacy Policy.

The personal information we collect will depend on your relationship with us. This may include:

• your name, address, phone number and email address
• property address and project details
• billing, payment and invoicing information
• information about your building, renovation or construction requirements
• communication records, including emails, phone notes and project correspondence
• images, videos or site documentation relating to a project
• information provided through enquiry forms or quote requests
• supplier, contractor and consultant details
• licences, insurance documents and compliance information from subcontractors
• employment application information, including resumes, references and work history
• any other information you choose to provide to us.

In some circumstances, we may collect sensitive information, such as health or safety information relevant to a building site or workplace. We will only collect sensitive information where it is reasonably necessary and where we are permitted to do so.

We may collect personal information when you:

• contact us by phone, email, website form or social media
• request a quote, consultation or site inspection
• engage us to provide building or construction services
• visit one of our project sites or offices
• communicate with our team, consultants, suppliers or subcontractors
• provide documents, plans, approvals, permits or project information
• apply for a job, apprenticeship or contractor role
• subscribe to updates, newsletters or marketing communications
• interact with our website, including through cookies and analytics tools.

Where reasonable and practical, we collect personal information directly from you. We may also collect information from third parties, such as architects, designers, engineers, certifiers, developers, real estate agents, councils, suppliers, subcontractors or publicly available sources.

We collect and use personal information to operate our business and provide our services. This may include:

• responding to enquiries and preparing quotes
• assessing project requirements
• delivering building, renovation, construction and project management services
• communicating with clients, suppliers, consultants and subcontractors
• preparing contracts, variations, invoices and project documentation
• managing site access, safety, compliance and insurance requirements
• coordinating trades, materials, inspections and approvals
• maintaining project records
• processing payments and managing accounts
• improving our services, website and client experience
• sending relevant business updates or marketing communications
• assessing employment, contractor or supplier applications
• meeting legal, regulatory, insurance and reporting obligations.

We will not use your personal information for purposes unrelated to our business unless you have consented or we are required or permitted by law to do so.

We may disclose personal information to third parties where reasonably required for our business operations or the delivery of our services. These may include:

• employees, contractors and subcontractors
• architects, designers, engineers, certifiers and consultants
• suppliers, manufacturers and delivery providers
• councils, government authorities and regulatory bodies
• insurers, lawyers, accountants and professional advisers
• payment processors and financial institutions
• IT, website, cloud storage, email and business software providers
• debt collection agencies, where necessary
• prospective purchasers or advisers in the event of a business sale or restructure
• any other party where required or permitted by law.

We take reasonable steps to ensure third parties who handle personal information on our behalf treat it securely and use it only for the purpose for which it was provided.

As part of our work, we may capture photos, videos, plans, progress records or site documentation. These materials may include property details, identifiable features or, occasionally, individuals. We use this information for purposes such as project management, quality control, insurance, compliance, reporting, marketing and portfolio documentation.

Where we intend to use identifiable project images for marketing, case studies, social media or website content, we will seek appropriate consent where required.

When you visit our website, we may collect information such as your IP address, browser type, device information, pages visited, time spent on the site and referral source.

We may use cookies, analytics tools and similar technologies to understand website performance, improve user experience and support marketing activity. You can adjust your browser settings to refuse cookies, although some parts of the website may not function properly.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

This may include physical, electronic and administrative safeguards such as secure systems, password protection, restricted access, staff training, secure file storage and appropriate document disposal.

No method of transmission or storage is completely secure. However, we aim to use commercially reasonable measures to protect the information we hold.

Some of the systems, software or cloud service providers we use may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your personal information is handled in a way that is consistent with Australian privacy requirements.

You may request access to the personal information we hold about you. You may also ask us to correct information you believe is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below. We may need to verify your identity before providing access or making corrections.

In some cases, we may not be able to provide access to certain information, including where access would affect the privacy of others, breach confidentiality, prejudice legal matters or where we are otherwise permitted by law to refuse access.

If we become aware of a data breach involving personal information, we will take reasonable steps to contain, assess and respond to the breach.

Where required by law, we will notify affected individuals and the Office of the Australian Information Commissioner.

We keep personal information for as long as reasonably necessary for our business, legal, insurance, accounting and compliance purposes.

When personal information is no longer required, we will take reasonable steps to destroy, delete or de-identify it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of those websites. You should review the privacy policies of any third-party sites you visit.

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve the matter.

Email: sales@andvic.com.au

Phone: (02) 8527 2547

Postal address: 5 / 7 Eden Park Drive, Macquarie Park NSW 2114

We will aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or privacy practices. The latest version will be available on our website or by request.